Terms of Service

Welcome to UnderDeck Umbrella. By using our website or placing an order, you agree to the terms below.

DIY Product

UnderDeck Umbrella is sold as a DIY underdeck drainage product. We do not provide installation services. Customers are responsible for reviewing the product information, measuring their deck, ordering the correct materials, and installing the product properly.

Measurements and Fit

Customers are responsible for confirming all measurements before ordering. UnderDeck Umbrella is not responsible for incorrect measurements, ordering mistakes, fit issues caused by inaccurate information, or changes made to the product after delivery.

Before cutting, modifying, or installing any material, please inspect your order and confirm that the product and quantities are correct.

Installation Responsibility

Installation is the customer’s responsibility. UnderDeck Umbrella is not responsible for installation errors, damage caused during installation, deck structure issues, improper use of tools, failure to follow installation guidance, or modifications made to the product.

Product Use

Our product is intended to help redirect water from the space beneath an elevated deck. Results may vary depending on deck construction, slope, drainage path, installation quality, and site conditions.

Orders, Pricing, and Availability

Product pricing, availability, and website information may change at any time without notice. We reserve the right to correct errors, update product information, or cancel orders affected by pricing, availability, or website errors.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Custom-cut, used, installed, altered, damaged, or modified materials may not be eligible for return.

Shipping

Shipping times are estimates and are not guaranteed. UnderDeck Umbrella is not responsible for delays caused by carriers, weather, incorrect shipping information, or other circumstances outside our control.

Limitation of Liability

To the fullest extent allowed by law, UnderDeck Umbrella is not liable for indirect, incidental, special, or consequential damages related to the use, installation, or inability to use our product.

Website Use

You agree not to misuse the website, attempt to interfere with its operation, or use the website for fraudulent or unlawful purposes.

Contact

Questions about these Terms may be sent through the contact information listed on our website.